top of page

Privacy Policy

1. Introduction

Ben's Home Tech Help we are committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information during and after service.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and other contact details.  

  • Technical Information: Information about your computer systems, devices, and software, necessary for troubleshooting and repairs.

  • Payment Information: Payment details (e.g., check or cash payment records), but we do not store sensitive financial information like credit card numbers.

  • Service History: Records of the services we have provided to you.

  • Communication: Any correspondence you have with us, including emails and phone calls.

3. How We Use Your Information

We use your information for the following purposes:  

  • To provide and manage the services you request.

  • To communicate with you regarding appointments, service updates, and invoices.  

  • To troubleshoot and resolve technical issues.

  • To improve our services and customer support.

  • To comply with legal obligations.

4. Information Sharing

We will not share your personal information with third parties except in the following circumstances:

  • With your consent.

  • To comply with legal requirements.  

  • If necessary to protect our rights or property.

  • With service providers that help us operate our business, but they are subject to strict confidentially agreements.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

7. Your Rights  

Depending on applicable law, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Object to the processing of your personal information.  

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or by other means.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

bottom of page